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UCaaS

UNIFIED COMMUNICATIONS​

Kerauno's Unified Communications as a Service (UCaaS) delivers a more intuitive, flexible and powerful solution to get the most out of your business communications. Now you can integrate communications across devices, channels and teams through our robust feature set including: visual call control, mobile softphone, collaboration tools, presence, contact center, workflow, chat, Zoom video integration and more.

 

Kerauno UCaaS is more than just a UC platform — it’s a way of doing business.

BEST IN CLASS CAPABILITIES
USER-DRIVEN INTERFACE

Drag & drop functionality,

easy-to-understand icons, and an intuitive interface design enable you to become productive from the moment you plug in your phone.

ANYTIME, ANYWHERE, ANY DEVICE

Login to Kerauno 24x7x365 from any browser to retrieve voicemails, change settings, view call reports, and more.

SINGLE PANE OF GLASS

All of our applications can be managed

in a single Kerauno screen. Plus you can view and access other supported 3rd party applications into the one Kerauno window - so no more multi-screen context switching.

ANALYTICS & CALL REPORTING
Get real-time reporting including
trunk analytics, call queues,
and agent reporting
SALESFORCE.COM INTEGRATION
Take advantage of Salesforce.com integration right out of the box, or use the Kerauno API to integrate with your current CRM.
SOFTPHONE SUPPORT

Compatible with a variety of softphone clients for use on desktops, laptops,

tablets, and mobile devices.

KERAUNO API
The RESTful API enables you to integrate Kerauno with almost any software, including your own custom-built applications.
CALL MANAGEMENT
Kerauno Presence provides total control over your call environment with interactive dashboards, call routing, and drag & drop functionality.
Kerauno Chat+.png
Kerauno Contact Center
Kerauno Contact Center
KEY PRODUCTS & FEATURES

VISUAL CALL CONTROL

& CALL MANAGEMENT

CHAT+ COLLABORATION PLATFORM

SEAMLESS CALL

CENTER INTEGRATION

Kerauno's incredibly intuitive drag & drop interface allows you to easily view, transfer or direct calls

Chat+ is Kerauno’s Web Chat, Collaboration and File Sharing tool that enables real-time collaboration via public channels, private channels or Direct Messages

Kerauno's robust Call Center capability is included as part of our UCaaS service offering.

KERAUNO UCAAS IN ACTION
"It’s cool to see the company growing and expanding in other areas and for us they’ve helped a lot. The new technologies they’re working on are going to help us continue to move forward."
Michael Andretti, CEO Andretti Autosport
"Being in the car rental industry, call flow is very important. We didn’t realize how many calls we were missing and Kerauno opened that up. We’ve been able to focus on data that we didn’t even know existed. Now we’re able to connect with customers and service them in a way we were never able to before."
Kevin Stutz, CEO ACE Rent-A-Car
LATEST PRODUCT UPDATES
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