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  • Writer's pictureKerauno Marketing

Business processes to automate in the new year


How to Streamline Distributed Teams with Workflows

Another new year is here and you know what that means.


Resolutions.


If your resolution was to get your business up to speed, increase efficiency and revenue, then here are three workflows you can automate to help you keep your business resolution this year.


Appointment remindersPeople tend to be glued to their mobile phones, so instead of physical appointment cards why not send a text to clients about upcoming engagements?


Kerauno seamlessly integrates into any scheduling system, and can automate text messages reminding clients of their upcoming appointment and allow them to confirm.


Logging billable hoursConsulting firms, legal offices and any business that need to keep track of the time spent on client work can benefit from Kerauno.


When a client calls or when a conference call is initiated, Kerauno begins recording the session and once the call has ended, the time spent speaking with the client is automatically saved in the workflow communications platform and also sent to your company’s project management system to track billable hours spent on each project.


Payment collectionPersonally calling clients let them know their bill is overdue takes time, time that could be spent working on other projects.


When an overdue payment is flagged in your billing system, it alerts Kerauno to initiate an automated phone call to the client, providing them with options to pay by phone or speak to a representative.


 

Contact Kerauno for a free demo to learn how you can optimize your business processes, enhance customer and employee engagement, and drive revenue to the bottom line.


Click for a free demo of Kerauno
Click for a free demo of Kerauno

About Kerauno:


Kerauno is a global Communications Workflow as a Service (CWaaS) platform that powerfully connects people, process, software and systems. Through the infusion of key modes of communication including voice, SMS text, chat, email, and social media, Kerauno amplifies existing business software to provide strategic insights and actionable analytics across all forms of communication which affect every industry and vertical. Headquartered in Indianapolis, Kerauno has created a global customer base that relies on its mobile-centric communications workflow platform to optimize business processes, enhance customer, and employee engagements, and drive revenue to the bottom line.

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